Untitled Document
Untitled Document
 

Company Profile

Access Americas is a BPO, Business Process Outsourcing Company based in USA and operating from Barranquilla, Colombia. Our focus is to provide BPO solutions that allow total communications unification under the modality of Contact Center, Call Center, IT, and general staffing of personnel.


What makes us different:

    • Advanced Technological capabilities with full blown asterisk based VPBX to unify all communications including VoIP, Cellular, SMS,
      Chat, email, video, applications, etc.
    • Strong and neutral Spanish and English for all types of bilingual inbound and outbound campaigns.
    • Located near-shore the Americas in Colombia.
    • We have 5 fiber optic cables coming directly to our city.
    • Large center with expansion capacity.
    • Partly owned and supported by Eficacia S.A., the largest Human Resources and staffing company in Colombia.
    • Availability of a large pool of educated professionals covering medical, finance, banking, telecommunications, retail, and more.
    • Only a short 2.5hr flight away from USA.

SERVICES
Inbound Solutions
  • Customer Service
  • Inbound Sales
  • Reservations
  • Tech Support
Outbound Solutions
  • Telesales
  • Appointment Setting
  • Lead generation
  • Marketing Surveys
Back Office
  • Email & Web chat
  • Order Processing
  • Transcription
  • Document Management
Professional Services
  • Engineering Services
  • HR Services
  • Payroll
  • AP/AR
Untitled Document

 


PDF
COMPANY PROFILE

 
 
 
Untitled Document