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Call Center Services

AXS Americas has the experience to expertly handle your call volume and meet your requirements to satisfaction. Please contact us to discuss your needs

Bilingual Call Answering Service

Our team of customer service experts have developed a system to allow us to service any size client with live custom bilingual agents answering your phones to professionally take your messages.

Appointment and/or payment reminders

Our system gets programmed with your appointment and/or payment scheduled reminders and our bilingual agents will call to courteously deliver the message.

Industry Specific BPO Services

AXS Americas is set up to professionally customize our services to industry specific needs. We are currently servicing the Medical, Financial, and Insurance verticals. Please contact us to discuss your needs.

Why Choose Us
  • Technology

    At the center of AXS Americas operations is a sophisticated grid of telephone networks, web-enabled workstations and an applied systems redundancy. These complex tools serve a simple purpose: giving your customers the most efficient and relevant care possible.

  • Connectivity

    The moment the phone rings at AXS Americas, relevant information about your account appears on our agents’ screens. Our call center becomes a virtual extension of your office, and your customers’ needs are met with speed and precision.

  • Security

    Our backup systems were designed with your security in mind. We take careful measures to preserve the integrity of your critical information to comply with data security legal requirements.

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Answering Services
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Secure web customer console to:

  • Listen to recordings
  • Download reports
  • Customize responses